I have gotten several of these types of calls and I just want to vent. I took over managing the TAS department of my parents business about two years ago. Knowing absolutely NOTHING about TAS (Texas Accessibility Standards) I had to learn and was directed what our policies and procedures are by my father who is also the owner of the business. Which makes me want to tell people I DIDN'T MAKE THIS CRAP UP ON MY OWN.
When people call me and go on and on about how "their company" operates by being billed and pay later well that is fanSTINKINtastic for you. However, I don't do work for which I am not payed for, and our company operated by being payed before you receive it's services.
What gets under my skin even more is when they want to go over my head to "fix" this "problem" they are having with our policy. Being the manager of the department going over my head would be to talk to the owner of the company Tom. I know this is bratty but whatever, it just makes me want to say.... "You can talk to Tom if you'd like but this is his policy not mine and by the way he is MY DAD so go ahead see who's side he's on".
I never actually say that... but man sometimes I want to.
Subscribe to:
Post Comments (Atom)
0 comments:
Post a Comment